Customer Service Survey
Help Us to
Help your Child Better!
About Me
(Optional)
My First Name
My Last Name
My Child's Name
Email Address
Number of Months My Child Has been at West Ridge Academy
THERAPY
Question
1. I am receiving regular, meaningful communication from my therapist
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2. Our Individual, Family & Group Sessions with our child and therapist are being held regularly
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3. My child has a good relationship with their therapist
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4. My child’s therapist is addressing pertinent issues both individually and with our family
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4.1. The qulity and frequency of the parent seminars are sufficient
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5. My overall satisfaction with the therapy program at WRA
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HOMES
Question
6. My child’s home parents communicate with me weekly
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7. Interaction with the home parents are professional and informative
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8. My overall satisfaction with the home experience at WRA is…
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SCHOOL
Question
9. The school staff communicates with me when I have a concern
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10. My child is being challenged academically
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10.1 I understand my child's educational plan
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11. My overall satisfaction with the educational experience at WRA is…
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RECREATIONAL ACTIVITIES
Question
12. There are sufficient opportunities for recreational activities for my child
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13. The extracurricular activities are effective and meaningful to my child’s progress
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14. My overall satisfaction with the recreational experience at WRA is…
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WHY I CHOSE WEST RIDGE ACADEMY
Question
15. Location
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16. Spiritually Based
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17. Facility
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18. Music
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19. Price
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20. Athletics
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21. Reputation/Referral by Friend/Professional
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22. Staff
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22.1 Education
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22.2 Clinical/Therapy
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OVERALL PROGRAM
Question
23. My overall satisfaction with WRA is…
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Please provide any comments that would be useful to help us in our programs (ex. therapy, school, homes or other areas). Please be specific.
Thank you for your time, this will provide us with valuable information.
(Press Me when Finished!)